How DPG Pavers & Design Is Responding To Covid-19

The emergence of the coronavirus (COVID-19) is an evolving situation with many unknowns, so we wanted to offer this resource to our existing and potential clients. Below you’ll find the answer to commonly asked questions about our operations during this pandemic. We understand that in times like this, home improvement and landscape design can take a backseat to more pressing issues. We truly appreciate each and every customer that has chosen to support our local business.

 

DPG Pavers & Design’s hours remain the same – Monday through Friday 9:00-5:00pm.

 

Following the governor’s executive order on June 17, 2021, DPG Pavers & Design is now following the below COVID-19 safety protocols. Our employees have received special training and educational materials on how to work safely on the job site. We are also supporting rigorous policies on staying home when sick.

 

Outside Projects: With jobs that are outside our workers stay outside. No face covering is required outdoors.

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Interior Projects: When interacting with others, unvaccinated workers will wear a mask, but vaccinated workers are no longer required to wear a mask.

 

We are proud to be a part of the greater San Francisco Bay Area community and are grateful to be able to serve you. Please feel free to reach out if you have any questions or concerns.

 

Frequently Asked Questions

 

Is DPG Pavers & Design still open?

 

Yes, we are still open, however, our offices are closed to walk-in traffic. We are conducting office visits by appointment only at this time.

 

How are design meetings taking place?

 

With Governor Newsom’s order, we are currently performing a vast majority of our appointments remotely where we collaborate with our clients virtually via FaceTime, Google Hangouts, Zoom, Skype, phone, text, and email. If an on-site appointment is necessary, we can do so with social distancing (No Contact) in mind (to slow the spread of COVID-19) and remain outdoors.

 

Are scheduled installations still taking place?

 

Yes, our services are listed on the Essential Critical Infrastrastructure list so we are continuing our operations until further notice. The only thing that may cause an installation to be postponed would be inclement weather or material delays.

 

Will there be a delay in shipping for ordered products and/or materials?

 

It depends. We received notices from a few suppliers of closures and/or shipping delays, however, a vast majority of our suppliers are still open for business.

 

How are you handling installations that are in progress?

 

All active installations are proceeding as planned. The only thing that may cause an installation to be postponed would be inclement weather or material delays.

 

Will DPG Pavers & Design be able to weather the Covid-19 storm financially speaking?

 

Yes, without a doubt. DPG Pavers & Design ihas been continuously operating for over 20 years, debt-free, profitable, and healthy company with some of the lowest team member turnover in the industry. We aren’t going anywhere and are very much looking forward to resuming our full operations as soon as we are able.

 

Is DPG Pavers & Design still servicing the San Francisco Bay Area?

 

Yes, 100%!

 

Let’s Work Together To Protect California

 

We can help slow the spread of coronavirus in California by working together as a community. There are everyday preventative measures and practices that our team and all of us can employ to stay healthy:

 

• Wash your hands with soap and water for at least 20 seconds.

• Do not touch your eyes, nose or mouth with unclean hands.

• Cover your nose and mouth with a tissue when you cough or sneeze.

• At home and at work, clean frequently touched surfaces.

• Avoid close contact with people who are sick.

• Stay home if you are sick.

 

If you have any additional questions, would like to schedule a video design session, or would like to speak with someone at DPG Pavers & Design, please don’t hesitate to reach out to our team at (925) 293-2989.